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Midwestsports.com Reviews

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Overall Rating

4.5
1 Review
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About Midwestsports.com

Midwest Sports is a company that provides professional photographic services for schools, youth athletic organizations, and all team sports. The company was founded in 1987 and has since grown to work with over 100,000 individuals and dozens of school athletic departments. They employ over 20 professional photographic crews specifically trained in youth sports photography.

In terms of products and services, Midwest Sports offers a comprehensive program that starts weeks in advance and lays the groundwork for a successful photo day. This includes contact management, product discovery, and pricing to final delivery of the photographs. They also detail their revenue share and revenue replacement programs, team gifts, and much more.

Midwest Sports has an extensive catalog of products. From basic prints in any size or combination to post-production products like buttons, statuettes, magnets, key chains, and so much more. They even offer special discounts on multiple package purchases.

Moreover, Midwest Sports has expanded their ecommerce store to include all their products plus some just offered to online customers. Customers can pay securely online prior to photo day or place a reorder up to six months after the photo day.

In addition to their photographic services, Midwest Sports also has a very extensive and talented graphics arts department capable of a variety of tasks. They are mostly reserved for creating senior banners and new template designs for leagues and schools but can render extensive retouching and restoration services upon request.

Overall, Midwest Sports is a comprehensive provider of sports photography services and products, with a focus on delivering high-quality results and customer satisfaction.

Midwestsports.com Pros & Cons

Pros:

  • Comprehensive Selection: Midwest Sports offers a wide variety of tennis equipment and apparel from different brands.
  • Competitive Prices: They provide competitive prices with a 115% price guarantee, matching any advertised price by authorized retail dealers for in-stock items, plus 15% of the difference.
  • Fast Shipping: Midwest Sports is known for its prompt shipping with order tracking.
  • Excellent Customer Service: Some customers have reported excellent customer service, with friendly and helpful representatives.
  • Official Sponsor: They are the official retail sponsor of the Western & Southern Open, indicating their involvement in the tennis community.

Cons:

  • Customer Service Issues: Many customers have reported problems with customer service, including rude representatives and difficulty in getting refunds or assistance.
  • Return Delays: There have been complaints about delays in processing returns, with some customers waiting for extended periods to receive refunds.
  • Damaged Products: Some customers have received damaged products, which can be frustrating and difficult to resolve.
  • Unreliable Shipping: Some customers have experienced slow shipping times, with orders taking over a week to arrive.

Overall: While Midwest Sports offers competitive prices and a comprehensive selection of tennis equipment, the company's reputation is marred by customer service issues and reliability concerns.

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Midwestsports.com Customer Reviews (1)

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Jana Blau
Jana Blau
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Feb 15, 2023

Midwestsports.com Customer’s Q&A

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Midwestsports.com Features and Benefits

Key Features and Benefits of Midwest Sports:

  1. Wide Selection of Tennis Equipment:

    • Offers a wide range of tennis equipment and apparel from top brands like Wilson, Babolat, and Nike.
  2. Competitive Pricing:

    • Provides competitive pricing on tennis gear, making it an attractive option for tennis enthusiasts.
  3. Frequent Discounts:

    • Offers frequent discounts and promotions, including up to 70% off on clearance items and up to 25% off on select Nike footwear and apparel.
  4. User-Friendly Website:

    • Has a user-friendly website that ensures a smooth shopping experience.
  5. Fast Shipping:

    • Offers fast shipping options, including free shipping on orders over $50.
  6. Responsive Customer Service:

    • Known for responsive and helpful customer service, addressing any issues or concerns promptly.
  7. Customized Special Offers:

    • Provides special offers customized just for you, based on your tennis preferences and purchase history.
  8. Verified Promo Codes:

    • Offers legitimate and verified promo codes, ensuring authenticity and maximizing savings.
  9. Black Friday Deals:

    • Typically offers significant discounts during Black Friday, including promotions, special offers, and free gifts with purchase.
  10. Tennis Anniversary Sale:

    • Features discounts on tennis racquets, bags, shoes, and apparel during the Tennis Anniversary Sale.

Midwestsports.com Pricing

Midwestsports.com guarantees the lowest prices on their footwear. They also offer significant discounts in their clearance section, with items discounted between 20 to 50 percent. Additionally, they frequently have sales on shoes and apparel, with discounts ranging from 10% to 80% off on various items.

About Midwestsports.com Payment Method?

Midwestsports.com accepts several payment methods. Customers can pay using cash, checks, and major credit cards including Visa, MasterCard, and American Express. Additionally, the website offers a Pre-Pay function using PayPal for those who wish to order and pay in advance or pay securely online. It's important to note that a completed order form is still required for photo day, even when using the Pre-Pay function. If a customer chooses to pay online, the online payment receipt should be inserted inside the detachable envelope provided on the order form and brought to photo day.

Midwestsports.com FAQs

FAQ

Midwestsports.com Alternatives

Midwest Sports's top competitors include:

  1. Tennis Express - Known for its wide selection of tennis equipment and gear, offering 2-day free shipping on orders over $50.
  2. Tennis Warehouse - The world's largest online retailer store, offering a broad selection of tennis gear and apparel with free shipping on orders over $50.
  3. Holabird Sports - A family-owned e-commerce store specializing in racquet sports, providing excellent service and a top-notch selection.
  4. Tennis Point - Known for its comprehensive selection and fast shipping of tennis supplies, offering men’s, women’s, and junior apparel.
  5. Do It Tennis - Based in San Marcos, California, offering all the latest gear, equipment, and apparel for tennis players.
  6. Babolat - A well-known brand in the tennis industry, offering high-quality racquets, strings, and apparel.
  7. Wilson - A prominent brand in tennis, offering a wide range of gear and apparel, including exclusive custom builders.
  8. Asics - Known for its high-performance athletic shoes and apparel, which are also popular in the tennis market.
  9. Yonex - A leading brand in racquet sports, offering high-quality racquets and accessories.
  10. Racquet Depot - A retailer specializing in racquet sports, offering a variety of gear and equipment.

These alternatives offer a range of products and services that cater to the needs of tennis enthusiasts and players.

FAQ

About Midwestsports.com Popular Products and Services?

Midwest Sports is an Ohio-based online tennis retailer that ranks among the top three in the U.S. Market. It is known for its comprehensive selection and fast shipping of tennis supplies. The company was acquired by SIGNA Sports United, the global leading online sports commerce and tech platform, which also owns Tennis-Point. This acquisition strengthens Tennis-Point's position as the world's largest platform of tennis products and tennis experience. Midwest Sports is also the official retail sponsor of the Western & Southern Open. In addition to tennis equipment, Midwest Sports has a talented graphics arts department capable of creating senior banners and new template designs for leagues and schools. They can also render extensive retouching and restoration services upon request. Midwest Sports is among the largest online tennis retailers in the world and plays a central role in the global tennis community connecting federations, clubs, brands, and consumers.

FAQ

Midwestsports.com Return Policy?

Midwestsports.com has a return policy where if an order is incorrect, it is important to contact their Customer Service as soon as possible. They aim to fix any mistakes quickly and accurately. If items are broken or missing, it is advised to contact Midwest Sports Customer Service immediately. They are open from Monday thru Friday 9AM to 4PM EST.

In terms of their shipping policy, it depends on the method of delivery. They employ direct mail or courier, delivery to your league or school plus overnight ground UPS services. It takes seven to ten business days from photo day to preparing your order for shipping. Preparing direct mail takes an additional three days. Overnight ground UPS services are reserved for shipping to schools or league coordinators. Sometimes they employ couriers to deliver packages to individual addresses.

However, there have been customer complaints about their service. For instance, one customer returned a tennis racquet and only received 74% of the price back because they considered it used as the box was opened and the labels were removed. The remaining amount was given as a gift card. Another customer returned a pair of shoes and was disappointed to find out that Midwest Sports had a policy of cutting 25% of the cost of the item upon returning it. They did offer to send a gift card for the remaining 75% of the cost.

Please note that these policies may change and it is always best to check the most current information on their official website.

FAQ

About Midwestsports.com Prices and Cost?

Midwest Sports, now known as Tennis-Point, is a popular destination for tennis enthusiasts. The store offers a wide range of products from notable racket brands such as Head, Babolat, Wilson, Yonex, and more. They also stock a variety of clothing items for men, women, and children from brands like Nike, Adidas, Prince, Wilson, Babolat, Head, Yonex, Volkl, Under Armour, New Balance, Fischer, Diadora, Fila, Reebok, Lacoste, K-Swiss, and others.

In terms of pricing, they guarantee the lowest prices on their footwear. They also have a clearance section where items are discounted between 20 to 50 percent. Additionally, they frequently have sales on shoes and apparel.

For payment, Midwest Sports accepts cash, checks, and major credit cards such as Visa, MasterCard, and American Express. They also have a Pre-Pay function using PayPal on their website for those who wish to order and pay in advance.

If there are any issues with an order, customers are advised to contact Midwest Sports Customer Service as soon as possible. They also offer retouching services upon request. Their operating hours are from Monday to Friday, 9AM to 4PM EST.

Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official website or contact Midwest Sports directly.

FAQ

What is Midwestsports.com?

MidwestSports.com is an online retailer that specializes in tennis equipment. It was acquired by SIGNA Sports United, a global leading online sports commerce and tech platform. The acquisition of Midwest Sports strengthened SIGNA Sports United's position as the world's largest platform of tennis products and tennis experience. Midwest Sports, based in Ohio, ranks among the top three online tennis retailers in the U.S. market. It offers a comprehensive selection of tennis supplies and has a large in-stock inventory of tennis equipment. The company is known for its fast shipping and competitive prices. It also serves as the official retail sponsor of the Western & Southern Open. Midwest Sports was founded by Greg Wolf and his brother, who were both passionate about tennis. The acquisition of Midwest Sports served as the entry point into the U.S. market for Tennis-Point, SIGNA Sports United's tennis platform. Tennis-Point plays a central role in the global tennis community, connecting federations, clubs, brands, and consumers. It is the exclusive global online retail partner of the International Tennis Federation (ITF). Midwest Sports is among the largest online tennis retailers in the world and one of the top three online tennis retailers in the U.S.

FAQ

How secure are online payments on Midwestsports.com?

Midwestsports.com accepts cash, checks, and major credit cards such as Visa, MasterCard, and American Express for payments. The website also has a Pre-Pay function using PayPal for those who want to order and pay in advance or pay securely online. The order form on the website has a detachable envelope to securely insert payment that is due on photo day. This information suggests that Midwestsports.com has implemented measures to ensure the security of online payments. However, it's always a good idea to ensure that the website is using secure protocols like HTTPS before making any online payments. If the website is secure, it will display a padlock icon in the address bar of your browser. It's also recommended to regularly monitor your bank statements for any unauthorized transactions. If you notice anything suspicious, contact your bank immediately. Remember, while online shopping can be convenient, it's important to take steps to protect your personal information and financial details.

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